Marketing.

Retention hit 42% in April — +4pp vs March. Email is your most efficient channel at $3.39 CAC and 6.2× ROAS. Google Ads acquiring at $7.95 — strong unit economics.

Customer Retention · 30 Days

Trending up

42%

+4pp vs last month

Of 1,240 unique customers in March, 521 returned in April. The single most predictive marketing metric — repeat customers are 5–10× cheaper than new ones.

12-Month Trend

42%+4pp
35% target
Apr
May
Jun
Jul
Aug
Sep
Oct
Nov
Dec
Jan
Feb
Mar

Unit Economics

Are we making money on each customer?

Apr 2026 · MTD

CAC

$8.50

Marketing spend ÷ new customers (Apr)

AOV

$14.94

Consistent with Dashboard

Repeat Interval

18 days

Avg days between visits (returning customers)

Estimated LTV

$87

AOV × avg visits × retention

Brand Reputation · All Platforms

4.6 ★ across 487 reviews. 12 new this week.

4 platforms · Apr 2026

PlatformStarsTotalThis week
Google Business4.6312+8
Yelp4.489+2
DoorDash4.854+1
UberEats4.732+1
Weighted avg4.6487+12 total

Star Distribution

5
34169.9%
4
10020.5%
3
285.8%
2
132.6%
1
51.3%
87%response rate within 24h

Recent Reviews

★★★★★M.R.positive

Best smash burger in Barrio Logan — came back 3 times this month.

Google · Apr 9

★★★★J.L.neutral

Great food, slightly slow service at dinner. Will return.

Yelp · Apr 8

★★★★★C.S.positive

Fries were perfect, burger hit different at midnight.

DoorDash · Apr 8

Channel ROI · April MTD

$1,842 spent · 217 new customers · 4.2× ROAS

Apr 1–9 · 2026

Google Ads

$7.95CAC

4.8×ROAS

$620 spend · 78 new customers

Meta (IG/FB) Ads

$9.23CAC

3.9×ROAS

$480 spend · 52 new customers

DoorDash Promotions

$7.80CAC

4.1×ROAS

$320 spend · 41 new customers

Email · Klaviyo

$3.39CAC

6.2×ROAS

$95 spend · 28 new customers

GBP / Organic

$0CAC

ROAS

$0 spend · 18 new customers

Discoverability · Reach

Local SEO Rank

Search TermRankChange
"burger san diego"#4
was #7
"burger near me" (BL)#2
"best smash burger"#1
"late night burger san diego"#3
was #5

GBP Actions · April MTD

2,340

Views

128

Direction requests

47

Calls

82

Website clicks

Social Engagement

Instagram
4,820+124
followers3.2% engagement
Facebook
1,240+18
followers1.8% engagement

Instagram · 7-day growth

Thu
Fri
Sat
Sun
Mon
Tue
Wed

Active Campaigns

Two live · one scheduled

Apr 2026

Happy Hour Delivery

● Live

DoorDash Ads · Apr 5–19

$180 / $480budget

+$1,200 projimpact

Spring Menu Launch

○ Scheduled

Instagram Stories · Apr 12–15

$0 / $200budget

+$480 projimpact

Local Influencer Partnership

● Live

Instagram · Apr 1–30

$300 / $500budget

+$840 actualimpact

Hayes Brain.